Privacy Policy

1. Introduction

Welcome to crystashop (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://www.crystashop.store (the “Website”). By using the Website, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal data when you interact with the Website:

• Name, email address, phone number, and mailing address.
• Payment information (processed securely by third‑party payment providers).
• Account credentials, such as username and password.

2.2 Non‑Personal Information

We automatically collect certain technical data, including:

• IP address, browser type, and operating system.
• Pages visited, time spent on the site, and referral URLs.
• Cookies and similar tracking technologies.

3. How We Use Your Information

We use the collected data for the following purposes:

• Processing orders, payments, and deliveries.
• Communicating order status, updates, and customer support inquiries.
• Sending promotional offers, newsletters, and marketing communications (you may opt out at any time).
• Improving the Website, customizing user experience, and conducting analytics.
• Complying with legal obligations and protecting our rights.

4. Sharing and Disclosure

We may share your information with:

• Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, email service providers).
• Legal authorities when required by law or to protect our legal rights.
• Business partners in connection with a merger, acquisition, or sale of assets, provided they agree to honor this Privacy Policy.

We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing activities.
• Withdraw consent for marketing communications at any time.
• Request a copy of your data in a portable format.

To exercise these rights, please contact us using the details provided below.

7. Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

Our Website uses cookies to enhance functionality and analyze usage. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the Website.

9. Links to Third‑Party Sites

The Website may contain links to external sites that are not operated by us. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this policy from time to time. The revised version will be posted on the Website with an updated “Effective Date”. Continued use of the Website after changes constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: [email protected]
Phone: +1(806)737-9486
Address: Address

12. Governing Law

This Privacy Policy is governed by the laws of the jurisdiction in which crystashop operates, without regard to conflict of law principles.